As the founding president of Indus Hospital & Health Network (IHHN), Dr Abdul Bari Khan oversees an important organisation that provides free healthcare to the people of Pakistan. In this Q&A with Mr Abdul Qayyum, Country Manager (Pakistan and Afghanistan) at Roche Diagnostics Asia Pacific, he discusses the history, mission and unique operating model of IHHN, which now manages 15 hospitals and serves roughly half a million patients every month. He also discusses Pakistan’s healthcare and laboratory diagnostics landscape, highlighting areas for improvement that IHHN is working actively to address.