Hospital digital transformation: how Siriraj Hospital reimagined its patient journey

November 26, 2020 Bullet Article
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As the biggest state hospital in Thailand, Siriraj Hospital used to faceĀ many challenges common in public healthcare institutions: overcrowding, long waiting times and complex care pathways. But in recent years, Siriraj implemented innovative digital solutions,Ā laboratoryĀ technologies and operating models that helped to improve the patient journey.

This “virtual site visit”Ā showcases their progress in developing mobile apps for care services;Ā self-payment kiosks;Ā streamlined blood collection processes (including its drive-through collection services);Ā robotic pharmacy dispensaries;Ā laboratory automation systems that helps them to efficiently process roughly 5,000 sample tubes/day; and telemedicine and home medicine delivery offerings.

Watch the full recording belowĀ (click the buttons on the play bar to jumpĀ to any specific segment that interests you). Now available with Korean subtitles.

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