Innovative optimisation strategies in lab medicine: takeaways from a Chinese public hospital

The lab medicine department of Peking University Shenzhen Hospital recently found a way to optimise and quicken report issuance, resulting in an average reduction in hospitalisation days for patients. Director of the Department of Lab Medicine Prof Ji Ling reveals how this success was owed to several factors, from the importance of standardising operating procedures, adopting a people-centred approach to information sharing, and promoting a culture of curiosity and diversity among talents.