Operational Excellence

Use technology to decrease turnaround time

Use technology to decrease turnaround time

Automation and technology will not solve every problem. However, there is a good reason for the growing movement towards more technology in the laboratory: it can be very effective in improving outcomes that matter. Even once lean management principles and processes have been adopted, labs can find opportunities for increased efficiency using information technology (IT). […]

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Strategies for improving operational effectiveness in your laboratory

Strategies for improving operational effectiveness in your laboratory

When it comes to clinical care-related decision making, perhaps no other information is as objective and important as laboratory test data. According to a 2019 study in the Journal of Applied Laboratory Medicine [1], virtually all inpatients and more than half of emergency department patients have one more or lab tests ordered for them, providing a vital

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Five ways to thrive as a laboratory professional in a fast-changing healthcare landscape

Five ways to thrive as a laboratory professional in a fast-changing healthcare landscape

As the Laboratory Director of EONE Laboratories, a large reference laboratory in South Korea, Dr Gwi-young Oh has witnessed a great deal of change in laboratory medicine over the years. In this article, she shares her perspective on how aspiring laboratory professionals can position themselves for success in a fast-evolving, and fast-growing, field. 1. Be energetic.

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Redesigning an American molecular pathology and cytogenetics lab with Lean Six Sigma

Redesigning an American molecular pathology and cytogenetics lab with Lean Six Sigma

The molecular pathology laboratory at Atrium Health is one of the largest full-service molecular pathology labs in the US and receives samples from the states of North and South Carolina. We run 750,000 tests per year and are very involved in clinical trial programs. In addition, the cytogenetics laboratory is one of the largest non-commercial

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Saving costs with better procurement and LIS systems: a case study from Malaysia

Achieving financial sustainability through standardisation and integration

Around the world, laboratory services are under pressure to deliver better value while meeting financial sustainability targets of strapped healthcare systems. This is particularly acute in the public sector, where uniformity of price and quality is expected, even though operations often run in silos, with each hospital and laboratory making purchases separately. Budget is allocated

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Thailand’s Medical Technology Standard creates a benchmark for lab quality

Thailand's Medical Technology Standard creates a benchmark for lab quality

To ensure quality and accuracy in their operations, many labs around the world follow standards set by the International Organisation for Standardisation (ISO). These standards include ISO/IEC/17025 for all types of testing and calibrating laboratories, and the ISO 15189 standards specifically for medical laboratories. Meeting ISO standards can be a comprehensive, expensive and resource-intensive process. While large laboratories

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