{"id":147005,"date":"2024-12-23T14:59:11","date_gmt":"2024-12-23T14:59:11","guid":{"rendered":"https:\/\/labinsights.com\/acf_article\/xay-dung-cau-noi-ket-noi-voi-khach-hang-trong-ky-nguyen-moi-cua-chan-doan-phong-xet-nghiem\/"},"modified":"2026-02-20T10:47:14","modified_gmt":"2026-02-20T10:47:14","slug":"building-bridges-connecting-with-customers-in-the-new-era-of-laboratory-diagnostics","status":"publish","type":"acf_article","link":"https:\/\/labinsights.com\/vi\/event-coverage\/red-2024\/building-bridges-connecting-with-customers-in-the-new-era-of-laboratory-diagnostics\/","title":{"rendered":"X\u00e2y d\u1ef1ng c\u1ea7u n\u1ed1i: k\u1ebft n\u1ed1i v\u1edbi kh\u00e1ch h\u00e0ng trong k\u1ef7 nguy\u00ean m\u1edbi c\u1ee7a ch\u1ea9n \u0111o\u00e1n ph\u00f2ng x\u00e9t nghi\u1ec7m"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">C\u1ea3nh quan to\u00e0n c\u1ea7u c\u1ee7a ch\u1ea9n \u0111o\u00e1n ph\u00f2ng x\u00e9t nghi\u1ec7m \u0111ang tr\u1ea3i qua m\u1ed9t s\u1ef1 chuy\u1ec3n m\u00ecnh nhanh ch\u00f3ng, \u0111\u01b0\u1ee3c th\u00fac \u0111\u1ea9y b\u1edfi s\u1ef1 xu\u1ea5t hi\u1ec7n c\u1ee7a c\u00e1c thi\u1ebft b\u1ecb m\u1edbi, c\u00e1c m\u00f4 h\u00ecnh kinh doanh s\u00e1ng t\u1ea1o v\u00e0 s\u1ef1 t\u1eadp trung ng\u00e0y c\u00e0ng t\u0103ng v\u00e0o b\u1ec7nh nh\u00e2n. Bu\u1ed5i thuy\u1ebft tr\u00ecnh c\u1ee7a <a href=\"https:\/\/www.linkedin.com\/in\/goryakina\" target=\"_blank\" rel=\"noopener\">b\u00e0 Daria Goryakina, Nh\u00e0 \u0111\u1ed3ng s\u00e1ng l\u1eadp v\u00e0 \u0110\u1ed1i t\u00e1c qu\u1ea3n l\u00fd c\u1ee7a HELIX Group,<\/a> kh\u00e1m ph\u00e1 b\u1ed1i c\u1ea3nh \u0111ang thay \u0111\u1ed5i c\u1ee7a ch\u1ea9n \u0111o\u00e1n ph\u00f2ng x\u00e9t nghi\u1ec7m v\u00e0 c\u00e1c m\u00f4 h\u00ecnh kinh doanh c\u1ee7a ph\u00f2ng x\u00e9t nghi\u1ec7m, l\u00e0m n\u1ed5i b\u1eadt nh\u1eefng xu h\u01b0\u1edbng v\u00e0 s\u00e1ng ki\u1ebfn \u0111\u1ed5i m\u1edbi quan tr\u1ecdng. Kh\u00e1m ph\u00e1 c\u00e1ch h\u1ecd \u0111ang \u0111i\u1ec1u ch\u1ec9nh ph\u01b0\u01a1ng th\u1ee9c ti\u1ebfp c\u1eadn v\u00e0 tri\u1ec3n khai c\u00e1c gi\u1ea3i ph\u00e1p \u0111\u1ed5i m\u1edbi \u0111\u1ec3 \u0111\u00e1p \u1ee9ng nh\u1eefng y\u00eau c\u1ea7u thay \u0111\u1ed5i n\u00e0y, nh\u1eb1m mang \u0111\u1ebfn m\u1ed9t tr\u1ea3i nghi\u1ec7m ch\u0103m s\u00f3c s\u1ee9c kh\u1ecfe c\u00e1 nh\u00e2n h\u00f3a v\u00e0 hi\u1ec7u qu\u1ea3 h\u01a1n.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>C\u1ea3nh quan to\u00e0n c\u1ea7u c\u1ee7a ch\u1ea9n \u0111o\u00e1n ph\u00f2ng x\u00e9t nghi\u1ec7m \u0111ang tr\u1ea3i qua m\u1ed9t s\u1ef1 chuy\u1ec3n m\u00ecnh nhanh ch\u00f3ng, \u0111\u01b0\u1ee3c th\u00fac \u0111\u1ea9y b\u1edfi s\u1ef1 xu\u1ea5t hi\u1ec7n c\u1ee7a c\u00e1c thi\u1ebft b\u1ecb m\u1edbi, c\u00e1c m\u00f4 h\u00ecnh kinh doanh s\u00e1ng t\u1ea1o v\u00e0 s\u1ef1 t\u1eadp trung ng\u00e0y c\u00e0ng t\u0103ng v\u00e0o b\u1ec7nh nh\u00e2n. Bu\u1ed5i thuy\u1ebft tr\u00ecnh c\u1ee7a b\u00e0 Daria Goryakina, [&hellip;]<\/p>\n","protected":false},"author":21,"featured_media":105321,"parent":0,"menu_order":0,"template":"","meta":{"_acf_changed":false,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"tags":[],"pillarandcategory":[8100,302,296,306,300],"reporter":[14821],"class_list":["post-147005","acf_article","type-acf_article","status-publish","has-post-thumbnail","hentry","pillarandcategory-red-2024","pillarandcategory-c-suite-perspectives","pillarandcategory-event-coverage","pillarandcategory-healthcare-transformation","pillarandcategory-management","reporter-daria-goryakina"],"acf":[],"_links":{"self":[{"href":"https:\/\/labinsights.com\/vi\/wp-json\/wp\/v2\/acf_article\/147005","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/labinsights.com\/vi\/wp-json\/wp\/v2\/acf_article"}],"about":[{"href":"https:\/\/labinsights.com\/vi\/wp-json\/wp\/v2\/types\/acf_article"}],"author":[{"embeddable":true,"href":"https:\/\/labinsights.com\/vi\/wp-json\/wp\/v2\/users\/21"}],"version-history":[{"count":3,"href":"https:\/\/labinsights.com\/vi\/wp-json\/wp\/v2\/acf_article\/147005\/revisions"}],"predecessor-version":[{"id":149046,"href":"https:\/\/labinsights.com\/vi\/wp-json\/wp\/v2\/acf_article\/147005\/revisions\/149046"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/labinsights.com\/vi\/wp-json\/wp\/v2\/media\/105321"}],"wp:attachment":[{"href":"https:\/\/labinsights.com\/vi\/wp-json\/wp\/v2\/media?parent=147005"}],"wp:term":[{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/labinsights.com\/vi\/wp-json\/wp\/v2\/tags?post=147005"},{"taxonomy":"pillarandcategory","embeddable":true,"href":"https:\/\/labinsights.com\/vi\/wp-json\/wp\/v2\/pillarandcategory?post=147005"},{"taxonomy":"reporter","embeddable":true,"href":"https:\/\/labinsights.com\/vi\/wp-json\/wp\/v2\/reporter?post=147005"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}