{"id":147305,"date":"2020-08-13T11:37:06","date_gmt":"2020-08-13T11:37:06","guid":{"rendered":"https:\/\/labinsights.com\/acf_article\/hoat-dong-cham-soc-lay-benh-nhan-lam-trung-tam-trong-dai-dich-nghien-cuu-truong-hop-tu-p-d-hinduja-hospital-o-an-do\/"},"modified":"2026-01-27T08:58:43","modified_gmt":"2026-01-27T08:58:43","slug":"patient-centricity-in-a-pandemic-a-case-study-from-p-d-hinduja-hospital-in-india","status":"publish","type":"acf_article","link":"https:\/\/labinsights.com\/vi\/management\/hospital-management\/patient-centricity-in-a-pandemic-a-case-study-from-p-d-hinduja-hospital-in-india\/","title":{"rendered":"Ho\u1ea1t \u0111\u1ed9ng ch\u0103m s\u00f3c l\u1ea5y b\u1ec7nh nh\u00e2n l\u00e0m trung t\u00e2m trong \u0111\u1ea1i d\u1ecbch: Nghi\u00ean c\u1ee9u tr\u01b0\u1eddng h\u1ee3p t\u1eeb P.D. Hinduja Hospital \u1edf \u1ea4n \u0110\u1ed9"},"content":{"rendered":"<p>L\u00e0 m\u1ed9t trong nh\u1eefng b\u1ec7nh vi\u1ec7n t\u01b0 nh\u00e2n h\u00e0ng \u0111\u1ea7u c\u1ee7a \u1ea4n \u0110\u1ed9, P.D. Hinduja Hospital &#038; Medical Research Centre cung c\u1ea5p d\u1ecbch v\u1ee5 cao c\u1ea5p t\u1eadp trung nhi\u1ec1u v\u00e0o tr\u1ea3i nghi\u1ec7m c\u1ee7a b\u1ec7nh nh\u00e2n v\u00e0 ho\u1ea1t \u0111\u1ed9ng ch\u0103m s\u00f3c l\u1ea5y b\u1ec7nh nh\u00e2n l\u00e0m trung t\u00e2m. C\u00f3 tr\u1ee5 s\u1edf t\u1ea1i Mumbai, b\u1ec7nh vi\u1ec7n \u0111a khoa n\u00e0y c\u00f3 danh ti\u1ebfng v\u1eefng ch\u1eafc tr\u00ean th\u1ecb tr\u01b0\u1eddng n\u01a1i nhu c\u1ea7u v\u1ec1 d\u1ecbch v\u1ee5 y t\u1ebf ch\u1ea5t l\u01b0\u1ee3ng cao \u0111ang t\u0103ng l\u00ean nhanh ch\u00f3ng. Nh\u00f3m Lab Insights g\u1ea7n \u0111\u00e2y \u0111\u00e3 trao \u0111\u1ed5i v\u1edbi \u00f4ng Joy Chakraborty, Gi\u00e1m \u0111\u1ed1c \u0110i\u1ec1u h\u00e0nh t\u1ea1i P.D. Hinduja, \u0111\u1ec3 hi\u1ec3u b\u1ec7nh vi\u1ec7n c\u1ee7a \u00f4ng \u0111ang gi\u1ea3i quy\u1ebft c\u00e1c th\u00e1ch th\u1ee9c do COVID-19 g\u00e2y ra nh\u01b0 th\u1ebf n\u00e0o. <\/p>\n<h2 style=\"font-family: Inter !important; font-weight: 500 !important; font-size: 28px !important; line-height: 36px !important; letter-spacing: 0px !important;\">Cam k\u1ebft l\u00e2u d\u00e0i v\u1edbi ho\u1ea1t \u0111\u1ed9ng l\u1ea5y b\u1ec7nh nh\u00e2n l\u00e0m trung t\u00e2m<\/h2>\n<p> R\u1ea5t l\u00e2u tr\u01b0\u1edbc khi COVID-19 \u0111\u1ebfn \u1ea4n \u0110\u1ed9, P.D. Hinduja Hospital \u0111\u00e3 ti\u00ean phong th\u1eed nghi\u1ec7m c\u00e1c m\u00f4 h\u00ecnh ch\u0103m s\u00f3c t\u1eeb xa \u0111ang ng\u00e0y c\u00e0ng tr\u1edf n\u00ean ph\u1ed5 bi\u1ebfn h\u01a1n trong \u0111\u1ea1i d\u1ecbch hi\u1ec7n t\u1ea1i. V\u00ed d\u1ee5, v\u00e0o n\u0103m 2006, b\u1ec7nh vi\u1ec7n \u0111\u00e3 th\u00e0nh l\u1eadp m\u1ed9t doanh nghi\u1ec7p Care@Home hi\u1ec7n nay cung c\u1ea5p d\u1ecbch v\u1ee5 thu th\u1eadp m\u1eabu t\u1ea1i nh\u00e0, tr\u00edch m\u00e1u t\u0129nh m\u1ea1ch, v\u1eadt l\u00fd tr\u1ecb li\u1ec7u, ch\u0103m s\u00f3c \u0111i\u1ec1u d\u01b0\u1ee1ng, c\u00e1c d\u1ecbch v\u1ee5 x-quang v\u00e0 t\u01b0 v\u1ea5n b\u00e1c s\u0129. Ch\u1ec9 v\u00e0i n\u0103m sau, P.D. Hinduja l\u00e0 m\u1ed9t trong nh\u1eefng b\u1ec7nh vi\u1ec7n t\u01b0 nh\u00e2n \u0111\u1ea7u ti\u00ean \u1edf \u1ea4n \u0110\u1ed9 tri\u1ec3n khai y t\u1ebf t\u1eeb xa, m\u1eb7c d\u00f9 c\u00e1c h\u1ea1n ch\u1ebf v\u1ec1 quy \u0111\u1ecbnh \u0111\u1ed1i v\u1edbi ph\u01b0\u01a1ng ph\u00e1p n\u00e0y r\u1ea5t ch\u1eb7t ch\u1ebd v\u00e0o th\u1eddi \u0111i\u1ec3m \u0111\u00f3. C\u00e1c b\u00e1c s\u0129 kh\u00f4ng \u0111\u01b0\u1ee3c khuy\u1ebfn kh\u00edch tham kh\u1ea3o \u00fd ki\u1ebfn ban \u0111\u1ea7u v\u1edbi b\u1ec7nh nh\u00e2n qua \u0111i\u1ec7n tho\u1ea1i ho\u1eb7c qua h\u00ecnh th\u1ee9c tr\u1ef1c tuy\u1ebfn, v\u00e0 h\u1ecd kh\u00f4ng \u0111\u01b0\u1ee3c ph\u00e9p k\u00ea \u0111\u01a1n thu\u1ed1c tr\u1ef1c tuy\u1ebfn ho\u1eb7c tham kh\u1ea3o \u00fd ki\u1ebfn b\u1ec7nh nh\u00e2n b\u00ean ngo\u00e0i ti\u1ec3u bang n\u01a1i h\u1ecd \u0111\u00e3 \u0111\u0103ng k\u00fd h\u00e0nh ngh\u1ec1. \u201cM\u00f4i tr\u01b0\u1eddng quy \u0111\u1ecbnh \u0111\u00e3 khi\u1ebfn kh\u00f3 tri\u1ec3n khai y t\u1ebf t\u1eeb xa v\u00e0 ban \u0111\u1ea7u ch\u00fang t\u00f4i ph\u1ea3i \u0111\u1eb7t \u01b0u ti\u00ean th\u1ea5p cho h\u1ea1ng m\u1ee5c n\u00e0y\u201d, \u00f4ng Chakraborty nh\u1edb l\u1ea1i. \u201cNh\u01b0ng sau COVID-19, c\u00e1c nh\u00e0 ch\u1ee9c tr\u00e1ch nh\u1eadn ra r\u1eb1ng n\u1ebfu d\u1ecbch v\u1ee5 kh\u00f4ng \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n, b\u1ec7nh nh\u00e2n s\u1ebd kh\u00f4ng \u0111\u01b0\u1ee3c ch\u0103m s\u00f3c li\u00ean t\u1ee5c. V\u00ec v\u1eady, g\u1ea7n \u0111\u00e2y, h\u1ecd \u0111\u00e3 th\u00f4ng qua m\u1ed9t s\u1eafc l\u1ec7nh m\u1edbi, lo\u1ea1i b\u1ecf m\u1ed9t s\u1ed1 h\u1ea1n ch\u1ebf\u201d. <figure id=\"attachment_84694\" aria-describedby=\"caption-attachment-84694\" style=\"width: 810px\" class=\"wp-caption alignnone\"><img fetchpriority=\"high\" decoding=\"async\" class=\" size-full wp-image-84694\" src=\"\/wp-content\/uploads\/2020\/08\/Joyimagearticle-009.JPG\" alt=\"Joyimage\" width=\"810\" height=\"549\" data-caption=\"Mr. Joy Chakraborty, Chief Operating Officer at P.D. Hinduja Hospital, India.&amp;nbsp;\" data-entity-type=\"file\" data-entity-uuid=\"d468afd0-23b0-44e6-9474-3e2460c4e1bc\" title=\"\" srcset=\"https:\/\/labinsights.com\/app\/uploads\/2020\/08\/Joyimagearticle-009.JPG 810w, https:\/\/labinsights.com\/app\/uploads\/2020\/08\/Joyimagearticle-009-297x201.jpg 297w, https:\/\/labinsights.com\/app\/uploads\/2020\/08\/Joyimagearticle-009-768x521.jpg 768w\" sizes=\"(max-width: 810px) 100vw, 810px\" \/><figcaption id=\"caption-attachment-84694\" class=\"wp-caption-text\">\u00d4ng Joy Chakraborty, Gi\u00e1m \u0111\u1ed1c \u0110i\u1ec1u h\u00e0nh t\u1ea1i P.D. Hinduja Hospital, \u1ea4n \u0110\u1ed9.<\/figcaption><\/figure> Trong nh\u1eefng n\u0103m g\u1ea7n \u0111\u00e2y, P.D. Hinduja c\u0169ng \u0111\u1ea7u t\u01b0 l\u1edbn \u0111\u1ec3 c\u1ea3i thi\u1ec7n c\u01a1 s\u1edf h\u1ea1 t\u1ea7ng k\u1ef9 thu\u1eadt s\u1ed1. M\u1ed9t m\u1ee5c ti\u00eau l\u00e0 \u0111\u1ea3m b\u1ea3o b\u1ec7nh nh\u00e2n c\u00f3 th\u1ec3 ti\u1ebfp c\u1eadn c\u00e1c d\u1ecbch v\u1ee5 y t\u1ebf, thanh to\u00e1n v\u00e0 t\u01b0\u01a1ng t\u00e1c n\u00f3i chung v\u1edbi h\u1ec7 th\u1ed1ng b\u1ec7nh vi\u1ec7n tr\u00ean m\u00f4i tr\u01b0\u1eddng k\u1ef9 thu\u1eadt s\u1ed1. \u201cTo\u00e0n b\u1ed9 h\u1ec7 th\u1ed1ng c\u1ee7a ch\u00fang t\u00f4i ng\u00e0y nay \u0111\u01b0\u1ee3c x\u00e2y d\u1ef1ng d\u1ef1a tr\u00ean ki\u1ebfn tr\u00fac c\u00f4ng ngh\u1ec7 th\u00f4ng tin cao c\u1ea5p, t\u1ea1o tr\u1ea3i nghi\u1ec7m li\u1ec1n m\u1ea1ch cho b\u1ec7nh nh\u00e2n\u201d, \u00f4ng cho bi\u1ebft. V\u00ed d\u1ee5, m\u1ed9t b\u1ec7nh nh\u00e2n c\u1ea7n l\u00e0m x\u00e9t nghi\u1ec7m c\u00f3 th\u1ec3 nh\u1eadn \u0111\u01b0\u1ee3c cu\u1ed9c g\u1ecdi ho\u1eb7c email tr\u01b0\u1edbc cu\u1ed9c h\u1eb9n c\u1ee7a h\u1ecd \u0111\u1ec3 \u0111\u01b0\u1ee3c t\u01b0 v\u1ea5n v\u1ec1 c\u00e1ch chu\u1ea9n b\u1ecb cho x\u00e9t nghi\u1ec7m, c\u1ed9ng v\u1edbi th\u00f4ng tin v\u1ec1 l\u00fd do t\u1ea1i sao h\u1ecd c\u1ea7n x\u00e9t nghi\u1ec7m v\u00e0 th\u1eddi gian tr\u1ea3 k\u1ebft qu\u1ea3 d\u1ef1 ki\u1ebfn. Sau khi x\u00e9t nghi\u1ec7m ho\u00e0n th\u00e0nh, h\u1ecd c\u00f3 th\u1ec3 ch\u1ecdn tham gia \u0111\u1ec3 nh\u1eadn th\u00f4ng b\u00e1o tr\u00ean m\u00f4i tr\u01b0\u1eddng k\u1ef9 thu\u1eadt s\u1ed1 t\u1ea1i c\u00e1c th\u1eddi \u0111i\u1ec3m kh\u00e1c nhau trong quy tr\u00ecnh, ch\u1eb3ng h\u1ea1n nh\u01b0 th\u1eddi \u0111i\u1ec3m l\u1ea5y m\u1eabu, th\u1eddi \u0111i\u1ec3m x\u1eed l\u00fd m\u1eabu v\u00e0 th\u1eddi \u0111i\u1ec3m c\u00f3 k\u1ebft qu\u1ea3. \u201cB\u1eb1ng c\u00e1ch \u0111\u1eb7t k\u1ef3 v\u1ecdng r\u00f5 r\u00e0ng v\u00e0 \u0111\u00e1p \u1ee9ng c\u00e1c cam k\u1ebft c\u1ee7a ch\u00fang t\u00f4i v\u1ec1 c\u00e1c d\u1ecbch v\u1ee5 ph\u00f2ng th\u00ed nghi\u1ec7m, ch\u00fang t\u00f4i mong mu\u1ed1n t\u1ed1i \u01b0u h\u00f3a tr\u1ea3i nghi\u1ec7m c\u1ee7a b\u1ec7nh nh\u00e2n v\u00e0 gi\u1ea3m s\u1ef1 kh\u00f4ng h\u00e0i l\u00f2ng\u201d, Chakraborty n\u00f3i. \u201cVi\u1ec7c gia t\u0103ng ho\u1ea1t \u0111\u1ed9ng ch\u0103m s\u00f3c l\u1ea5y b\u1ec7nh nh\u00e2n l\u00e0m trung t\u00e2m l\u00e0 m\u1ed9t trong nh\u1eefng thay \u0111\u1ed5i quan tr\u1ecdng nh\u1ea5t \u0111ang x\u1ea3y ra trong l\u0129nh v\u1ef1c si\u00eau chuy\u00ean khoa\u201d. <\/p>\n<h2 style=\"font-family: Inter !important; font-weight: 500 !important; font-size: 28px !important; line-height: 36px !important; letter-spacing: 0px !important;\">T\u00e1i kh\u1eb3ng \u0111\u1ecbnh vai tr\u00f2 trung t\u00e2m c\u1ee7a b\u1ec7nh nh\u00e2n trong k\u1ef7 nguy\u00ean COVID-19<\/h2>\n<p> Khi \u0111\u1ea1i d\u1ecbch COVID-19 b\u00f9ng ph\u00e1t \u1edf \u1ea4n \u0110\u1ed9, P.D. Hinduja Hospital ph\u1ea3i \u0111\u1ed1i m\u1eb7t v\u1edbi nh\u1eefng th\u00e1ch th\u1ee9c t\u01b0\u01a1ng t\u1ef1 nh\u01b0 h\u1ea7u h\u1ebft c\u00e1c nh\u00e0 cung c\u1ea5p kh\u00e1c trong n\u01b0\u1edbc v\u00e0 tr\u00ean to\u00e0n th\u1ebf gi\u1edbi. G\u1ea7n nh\u01b0 ch\u1ec9 qua m\u1ed9t \u0111\u00eam, nhu c\u1ea7u v\u1ec1 d\u1ecbch v\u1ee5 ch\u0103m s\u00f3c th\u01b0\u1eddng xuy\u00ean gi\u1ea3m m\u1ea1nh v\u00e0 y\u00eau c\u1ea7u li\u00ean quan \u0111\u1ebfn vi-r\u00fat t\u0103ng v\u1ecdt. Trong v\u00e0i tu\u1ea7n \u0111\u1ea7u c\u1ee7a \u0111\u1ea1i d\u1ecbch, b\u1ec7nh vi\u1ec7n \u0111\u00e3 gi\u1ea3m t\u1ef7 l\u1ec7 s\u1eed d\u1ee5ng gi\u01b0\u1eddng b\u1ec7nh t\u1eeb tr\u00ean 90% xu\u1ed1ng ch\u1ec9 c\u00f2n 30%, v\u00e0 l\u01b0\u1ee3ng b\u1ec7nh nh\u00e2n ngo\u1ea1i tr\u00fa c\u0169ng gi\u1ea3m m\u1ea1nh. Trong ph\u00f2ng x\u00e9t nghi\u1ec7m l\u00e2m s\u00e0ng, n\u01a1i th\u1ef1c hi\u1ec7n m\u1ed9t kh\u1ed1i l\u01b0\u1ee3ng l\u1edbn c\u00f4ng vi\u1ec7c cho c\u00e1c b\u1ec7nh vi\u1ec7n v\u00e0 ph\u00f2ng th\u00ed nghi\u1ec7m b\u00ean ngo\u00e0i thu\u00ea ngo\u00e0i c\u00e1c x\u00e9t nghi\u1ec7m cao c\u1ea5p c\u1ee7a P.D. Hinduja Hospital, nhu c\u1ea7u x\u00e9t nghi\u1ec7m kh\u00f4ng li\u00ean quan \u0111\u1ebfn COVID c\u0169ng gi\u1ea3m m\u1ea1nh. \u0110\u1ec3 gi\u1ea3i quy\u1ebft nh\u1eefng th\u00e1ch th\u1ee9c n\u00e0y, c\u00e1c nh\u00e0 l\u00e3nh \u0111\u1ea1o b\u1ec7nh vi\u1ec7n \u0111\u00e3 nhanh ch\u00f3ng h\u00e0nh \u0111\u1ed9ng. Kh\u00f4ng gi\u1ed1ng nh\u01b0 nhi\u1ec1u b\u1ec7nh vi\u1ec7n kh\u00e1c \u1edf \u1ea4n \u0110\u1ed9, h\u1ecd \u0111\u00e3 \u0111\u0103ng k\u00fd v\u00e0 nh\u1eadn \u0111\u01b0\u1ee3c s\u1ef1 cho ph\u00e9p c\u1ee7a ch\u00ednh ph\u1ee7 \u0111\u1ec3 ch\u1ea1y x\u00e9t nghi\u1ec7m COVID-19. T\u1eadn d\u1ee5ng kh\u1ea3 n\u0103ng hi\u1ec7n c\u00f3 c\u1ee7a h\u1ecd trong ch\u0103m s\u00f3c t\u1eeb xa v\u00e0 y t\u1ebf t\u1eeb xa, h\u1ecd c\u0169ng \u0111\u00e3 c\u00f4ng b\u1ed1 c\u00e1c d\u1ecbch v\u1ee5 m\u1edbi cho b\u1ec7nh nh\u00e2n COVID-19. M\u1ed9t v\u00ed d\u1ee5 l\u00e0 d\u1ecbch v\u1ee5 COVIDCARE@HOME[1],\u00a0m\u1ed9t d\u1ecbch v\u1ee5 ch\u0103m s\u00f3c t\u1ea1i nh\u00e0 to\u00e0n di\u1ec7n cho nh\u1eefng b\u1ec7nh nh\u00e2n d\u01b0\u01a1ng t\u00ednh v\u1edbi COVID c\u00f3 tri\u1ec7u ch\u1ee9ng nh\u1eb9 ho\u1eb7c kh\u00f4ng c\u00f3 tri\u1ec7u ch\u1ee9ng. Ra m\u1eaft v\u00e0o th\u00e1ng 7 n\u0103m 2020, d\u1ecbch v\u1ee5 c\u00f3 gi\u00e1 65-150 USD cho kho\u1ea3ng th\u1eddi gian 14 ng\u00e0y. C\u00e1c g\u00f3i d\u1ecbch v\u1ee5 c\u01a1 b\u1ea3n bao g\u1ed3m t\u01b0 v\u1ea5n t\u1eeb xa v\u1edbi c\u00e1c chuy\u00ean gia y t\u1ebf, c\u00f2n c\u00e1c g\u00f3i d\u1ecbch v\u1ee5 cao c\u1ea5p h\u01a1n bao g\u1ed3m d\u1ecbch v\u1ee5 t\u01b0 v\u1ea5n v\u00e0 v\u1eadn chuy\u1ec3n c\u00e1c v\u1eadt t\u01b0 y t\u1ebf nh\u01b0 kh\u1ea9u trang, g\u0103ng tay v\u00e0 thi\u1ebft b\u1ecb t\u1ef1 gi\u00e1m s\u00e1t. <figure id=\"attachment_84703\" aria-describedby=\"caption-attachment-84703\" style=\"width: 1727px\" class=\"wp-caption alignnone\"><img decoding=\"async\" class=\" size-full wp-image-84703\" src=\"\/wp-content\/uploads\/2020\/08\/COVIDcareathome-547.png\" alt=\"COVIDCAREATHOME\" width=\"1727\" height=\"701\" data-caption=\"Launched in July 2020, the COVIDCARE@HOME service provides essential healthcare services for patients with COVID-19. Image credit: P.D. Hinduja Hospital.&amp;nbsp;\" data-entity-type=\"file\" data-entity-uuid=\"e182d61c-b050-4968-a770-6f0fc88dec41\" title=\"\" srcset=\"https:\/\/labinsights.com\/app\/uploads\/2020\/08\/COVIDcareathome-547.png 1727w, https:\/\/labinsights.com\/app\/uploads\/2020\/08\/COVIDcareathome-547-302x123.png 302w, https:\/\/labinsights.com\/app\/uploads\/2020\/08\/COVIDcareathome-547-1024x416.png 1024w, https:\/\/labinsights.com\/app\/uploads\/2020\/08\/COVIDcareathome-547-768x312.png 768w, https:\/\/labinsights.com\/app\/uploads\/2020\/08\/COVIDcareathome-547-1536x623.png 1536w\" sizes=\"(max-width: 1727px) 100vw, 1727px\" \/><figcaption id=\"caption-attachment-84703\" class=\"wp-caption-text\">Ra m\u1eaft v\u00e0o th\u00e1ng 7 n\u0103m 2020, d\u1ecbch v\u1ee5 COVIDCARE@HOME cung c\u1ea5p c\u00e1c d\u1ecbch v\u1ee5 y t\u1ebf thi\u1ebft y\u1ebfu cho b\u1ec7nh nh\u00e2n m\u1eafc COVID-19. Ngu\u1ed3n h\u00ecnh \u1ea3nh: P.D. Hinduja Hospital.[\/caption ] \u201cT\u1ea1i th\u1eddi \u0111i\u1ec3m thi\u1ebfu gi\u01b0\u1eddng b\u1ec7nh tr\u00ean to\u00e0n Mumbai, \u0111\u00e2y l\u00e0 c\u00e1ch ch\u00fang t\u00f4i t\u1ea1o c\u01a1 s\u1edf h\u1ea1 t\u1ea7ng b\u1ed5 sung \u0111\u1ec3 ph\u1ee5c v\u1ee5 b\u1ec7nh nh\u00e2n\u201d, \u00f4ng Chakraborty n\u00f3i. \u201cV\u1edbi vi\u1ec7c x\u00e9t nghi\u1ec7m, \u0111i\u1ec1u tr\u1ecb v\u00e0 ch\u0103m s\u00f3c t\u1ea1i nh\u00e0, ch\u00fang t\u00f4i c\u00f3 kh\u1ea3 n\u0103ng \u0111\u1eb7c bi\u1ec7t \u0111\u1ec3 \u0111i\u1ec1u tr\u1ecb cho b\u1ec7nh nh\u00e2n t\u1eeb \u0111\u1ea7u \u0111\u1ebfn cu\u1ed1i\u201d. C\u00e1c d\u1ecbch v\u1ee5 t\u01b0 v\u1ea5n t\u1eeb xa c\u0169ng r\u1ea5t h\u1eefu \u00edch cho c\u00e1c b\u1ec7nh nh\u00e2n kh\u00f4ng m\u1eafc COVID, \u0111\u1eb7c bi\u1ec7t trong nh\u1eefng th\u00e1ng \u0111\u1ea7u ti\u00ean c\u1ee7a \u0111\u1ee3t b\u00f9ng ph\u00e1t d\u1ecbch khi b\u1ec7nh vi\u1ec7n ph\u1ea3i \u0111\u00f3ng c\u1eeda c\u00e1c c\u01a1 s\u1edf ngo\u1ea1i tr\u00fa. Ngay c\u1ea3 sau khi h\u1ecd b\u1eaft \u0111\u1ea7u m\u1edf l\u1ea1i c\u00e1c c\u01a1 s\u1edf n\u00e0y v\u00e0o th\u00e1ng 7, kho\u1ea3ng m\u1ed9t n\u1eeda s\u1ed1 b\u1ec7nh nh\u00e2n ngo\u1ea1i tr\u00fa v\u1eabn th\u00edch kh\u00e1m t\u01b0 v\u1ea5n t\u1eeb xa h\u01a1n l\u00e0 kh\u00e1m tr\u1ef1c ti\u1ebfp. \u0110\u1ed1i v\u1edbi b\u1ec7nh nh\u00e2n n\u1ed9i tr\u00fa b\u1ecb COVID-19, P.D. Hinduja Hospital \u0111\u00e3 n\u1ed7 l\u1ef1c th\u00eam \u0111\u1ec3 t\u1ed1i \u01b0u h\u00f3a s\u1ef1 an to\u00e0n c\u1ee7a b\u1ec7nh nh\u00e2n, ch\u1eb3ng h\u1ea1n nh\u01b0 m\u1edf c\u00e1c c\u1eeda s\u1ed5 \u0111\u1ec3 c\u1ea3i thi\u1ec7n l\u01b0u th\u00f4ng kh\u00f4ng kh\u00ed v\u00e0 chia b\u1ec7nh vi\u1ec7n th\u00e0nh c\u00e1c khu v\u1ef1c \u0111\u1eb7c bi\u1ec7t \u0111\u1ec3 t\u00e1ch ri\u00eang b\u1ec7nh nh\u00e2n nhi\u1ec5m b\u1ec7nh v\u00e0 kh\u00f4ng nhi\u1ec5m b\u1ec7nh. Hi\u1ec7n t\u1ea1i, h\u1ecd c\u00f3 m\u1ed9t\u00a0t\u00f2a nh\u00e0 ri\u00eang bi\u1ec7t, chuy\u00ean d\u1ee5ng \u0111\u1ec3 \u0111i\u1ec1u tr\u1ecb COVID-19 \u0111\u01b0\u1ee3c t\u00e1ch ri\u00eang kh\u1ecfi c\u00e1c t\u00f2a nh\u00e0 b\u1ec7nh vi\u1ec7n\u00a0ngo\u1ea1i tr\u00fa v\u00e0 n\u1ed9i tr\u00fa th\u00f4ng th\u01b0\u1eddng. P.D. Hinduja Hospital c\u0169ng \u0111\u00e3 t\u1ea1o ra c\u00e1c d\u1ecbch v\u1ee5 \u0111\u1eb7c bi\u1ec7t \u0111\u1ec3 t\u1ed1i \u0111a h\u00f3a s\u1ef1 tho\u1ea3i m\u00e1i c\u1ee7a b\u1ec7nh nh\u00e2n, bao g\u1ed3m cung c\u1ea5p t\u01b0 v\u1ea5n t\u1eeb xa v\u1edbi c\u00e1c b\u00e1c s\u0129 t\u00e2m th\u1ea7n cho b\u1ec7nh nh\u00e2n n\u1ed9i tr\u00fa. \u201cH\u00e3y suy ngh\u0129 v\u1ec1 \u0111i\u1ec1u n\u00e0y t\u1eeb quan \u0111i\u1ec3m c\u1ee7a b\u1ec7nh nh\u00e2n: nh\u1eefng ng\u01b0\u1eddi n\u00e0y \u0111ang xa gia \u0111\u00ecnh v\u00e0 \u0111\u01b0\u1ee3c bao quanh b\u1edfi c\u00e1c b\u00e1c s\u0129 v\u00e0 y t\u00e1 trong trang b\u1ecb b\u1ea3o h\u1ed9 c\u00e1 nh\u00e2n (PPE) t\u1eeb \u0111\u1ea7u \u0111\u1ebfn ch\u00e2n\u201d, Chakraborty nh\u1eadn x\u00e9t. \u201cH\u1ecd \u0111ang \u0111\u1ed1i m\u1eb7t v\u1edbi m\u1ed9t c\u0103n b\u1ec7nh nguy hi\u1ec3m, v\u00e0 h\u1ecd th\u1eadm ch\u00ed kh\u00f4ng th\u1ec3 nh\u00ecn th\u1ea5y m\u1eb7t m\u1ed9t con ng\u01b0\u1eddi. C\u00f3 th\u1ec3 hi\u1ec3u \u0111\u01b0\u1ee3c \u0111i\u1ec1u n\u00e0y g\u00e2y ra nhi\u1ec1u s\u1ee3 h\u00e3i v\u00e0 lo l\u1eafng, v\u00e0 ch\u00fang t\u00f4i mu\u1ed1n l\u00e0m m\u1ecdi th\u1ee9 \u0111\u1ec3 mang \u0111\u1ebfn cho h\u1ecd s\u1ee9c m\u1ea1nh \u0111\u1ec3 chi\u1ebfn \u0111\u1ea5u trong t\u00ecnh c\u1ea3nh n\u00e0y\u201d.  [caption id=\"attachment_84712\" align=\"alignnone\" width=\"1280\"]<img decoding=\"async\" class=\" size-full wp-image-84712\" src=\"\/wp-content\/uploads\/2020\/08\/COVIDwardPDHinduja-0a1.JPG\" alt=\"COVIDward\" width=\"1280\" height=\"670\" data-caption=\"A COVID-19 ward at P.D. Hinduja Hospital. To help patients deal with the anxieties of COVID-19 treatment, the hospital provides psychologist tele-consultations. Image Credit: P.D. Hinduja Hospital.\" data-entity-type=\"file\" data-entity-uuid=\"467f92f4-d129-4f8e-8838-959ca0fa4a68\" title=\"\" srcset=\"https:\/\/labinsights.com\/app\/uploads\/2020\/08\/COVIDwardPDHinduja-0a1.JPG 1280w, https:\/\/labinsights.com\/app\/uploads\/2020\/08\/COVIDwardPDHinduja-0a1-302x158.jpg 302w, https:\/\/labinsights.com\/app\/uploads\/2020\/08\/COVIDwardPDHinduja-0a1-1024x536.jpg 1024w, https:\/\/labinsights.com\/app\/uploads\/2020\/08\/COVIDwardPDHinduja-0a1-768x402.jpg 768w\" sizes=\"(max-width: 1280px) 100vw, 1280px\" \/> M\u1ed9t khu v\u1ef1c \u0111i\u1ec1u tr\u1ecb COVID-19 t\u1ea1i P.D. Hinduja Hospital. \u0110\u1ec3 gi\u00fap b\u1ec7nh nh\u00e2n \u0111\u1ed1i ph\u00f3 v\u1edbi nh\u1eefng lo l\u1eafng v\u1ec1 \u0111i\u1ec1u tr\u1ecb COVID-19, b\u1ec7nh vi\u1ec7n cung c\u1ea5p t\u01b0 v\u1ea5n chuy\u00ean khoa t\u00e2m l\u00fd t\u1eeb xa. Ngu\u1ed3n h\u00ecnh \u1ea3nh: P.D. Hinduja Hospita.<\/figcaption><\/figure> <\/p>\n<h2 style=\"font-family: Inter !important; font-weight: 500 !important; font-size: 28px !important; line-height: 36px !important; letter-spacing: 0px !important;\">Nh\u00e2n vi\u00ean h\u1ea1nh ph\u00fac, b\u1ec7nh nh\u00e2n h\u1ea1nh ph\u00fac<\/h2>\n<p> Gi\u1ed1ng nh\u01b0 nh\u1eefng b\u1ec7nh nh\u00e2n m\u00e0 h\u1ecd ph\u1ee5c v\u1ee5, nh\u00e2n vi\u00ean y t\u1ebf c\u0169ng ph\u1ea3i \u0111\u1ed1i m\u1eb7t v\u1edbi nh\u1eefng c\u0103ng th\u1eb3ng m\u1edbi m\u1ebb trong \u0111\u1ea1i d\u1ecbch COVID-19. \u0110\u1ec3 ng\u0103n ch\u1eb7n nh\u1eefng c\u0103ng th\u1eb3ng n\u00e0y \u1ea3nh h\u01b0\u1edfng \u0111\u1ebfn kh\u1ea3 n\u0103ng cung c\u1ea5p d\u1ecbch v\u1ee5 ch\u0103m s\u00f3c b\u1ec7nh nh\u00e2n v\u01b0\u1ee3t tr\u1ed9i, P.D. Hinduja Hospital ban h\u00e0nh\u00a0c\u00e1c bi\u1ec7n ph\u00e1p \u0111\u1eb7c bi\u1ec7t \u0111\u1ec3 duy tr\u00ec tinh th\u1ea7n c\u1ee7a nh\u00e2n vi\u00ean. Ch\u1eb3ng h\u1ea1n, do l\u1ec7nh phong t\u1ecfa, nhi\u1ec1u nh\u00e2n vi\u00ean \u0111\u00e3 g\u1eb7p kh\u00f3 kh\u0103n trong vi\u1ec7c t\u00ecm ph\u01b0\u01a1ng ti\u1ec7n \u0111i l\u1ea1i ph\u00f9 h\u1ee3p, do \u0111\u00f3 ban qu\u1ea3n l\u00fd c\u1ee7a P.D. Hinduja Hospital \u0111\u00e3 t\u1ea1o ra c\u00e1c c\u01a1 s\u1edf l\u01b0u tr\u00fa \u0111\u1eb7c bi\u1ec7t trong b\u1ec7nh vi\u1ec7n cho nh\u1eefng ng\u01b0\u1eddi kh\u00f4ng th\u1ec3 \u0111i l\u1ea1i, v\u00e0 cung c\u1ea5p c\u00e1c d\u1ecbch v\u1ee5 xe bu\u00fdt chuy\u00ean ch\u1edf ri\u00eang cho s\u1ed1 c\u00f2n l\u1ea1i. H\u1ecd c\u0169ng tri\u1ec3n khai c\u00e1c ch\u01b0\u01a1ng tr\u00ecnh ch\u0103m s\u00f3c s\u1ee9c kh\u1ecfe nh\u00e2n vi\u00ean bao g\u1ed3m c\u00e1c s\u1ef1 ki\u1ec7n \u0111\u1eb7c bi\u1ec7t, c\u00e1c l\u1edbp h\u1ecdc yoga v\u00e0 thi\u1ec1n c\u0169ng nh\u01b0 c\u00e1c d\u1ecbch v\u1ee5 kh\u00e1c \u0111\u1ec3 gi\u00fap nh\u00e2n vi\u00ean c\u1ee7a h\u1ecd duy tr\u00ec tinh th\u1ea7n s\u1eafc b\u00e9n v\u00e0 t\u1eadp trung. \u0110\u1ed1i v\u1edbi c\u00e1c nh\u00e2n vi\u00ean c\u00f3 th\u1ec3 b\u1ecb nhi\u1ec5m b\u1ec7nh do c\u00f4ng vi\u1ec7c c\u1ee7a h\u1ecd, ban qu\u1ea3n l\u00fd c\u0169ng thi\u1ebft l\u1eadp c\u00e1c trung t\u00e2m c\u00e1ch ly v\u00e0 ch\u0103m s\u00f3c \u0111\u1eb7c bi\u1ec7t. \u201cCh\u00fang t\u00f4i mu\u1ed1n \u0111\u1ec3 nh\u00e2n vi\u00ean y\u00ean t\u00e2m r\u1eb1ng n\u1ebfu c\u00f3 \u0111i\u1ec1u g\u00ec x\u1ea3y ra v\u1edbi h\u1ecd, ch\u00fang t\u00f4i s\u1ebd ch\u0103m s\u00f3c h\u1ecd\u201d, Chakraborty n\u00f3i. \u201c\u0110i\u1ec1u n\u00e0y gi\u00fap h\u1ecd c\u00f3 \u0111\u1ed9ng l\u1ef1c \u0111\u1ec3 ti\u1ebfp t\u1ee5c cung c\u1ea5p d\u1ecbch v\u1ee5 ch\u0103m s\u00f3c l\u1ea5y b\u1ec7nh nh\u00e2n l\u00e0m trung t\u00e2m trong th\u1eddi gian \u0111\u1ea7y th\u00e1ch th\u1ee9c\u201d. M\u1eb7c d\u00f9 t\u00ecnh h\u00ecnh COVID-19 kh\u00f4ng d\u1ec5 d\u00e0ng \u0111\u1ed1i v\u1edbi h\u1ea7u h\u1ebft c\u00e1c nh\u00e0 cung c\u1ea5p, nh\u01b0ng c\u00e1c nh\u00f3m b\u1ec7nh vi\u1ec7n hi\u1ec3u bi\u1ebft v\u1ec1 k\u1ef9 thu\u1eadt s\u1ed1 v\u00e0 l\u1ea5y b\u1ec7nh nh\u00e2n l\u00e0m trung t\u00e2m nh\u01b0 P.D. Hinduja Hospital c\u00f3 v\u1ecb th\u1ebf tuy\u1ec7t v\u1eddi \u0111\u1ec3 v\u01b0\u1ee3t qua c\u01a1n b\u00e3o. V\u1edbi l\u00e3nh \u0111\u1ea1o c\u1ea5p ti\u1ebfn v\u00e0 t\u01b0 duy s\u1eb5n s\u00e0ng \u0111\u1ed5i m\u1edbi, P.D. Hinduja Hospital cu\u1ed1i c\u00f9ng c\u00f3 th\u1ec3 n\u1ed5i b\u1eadt l\u00ean theo c\u00e1ch c\u00f2n m\u1ea1nh m\u1ebd h\u01a1n trong th\u1eddi k\u1ef3 h\u1eadu \u0111\u1ea1i d\u1ecbch. <em>T\u00e0i li\u1ec7u tham kh\u1ea3o:<\/em> <\/p>\n<p style=\"margin: 0in 0in 8pt;\"><a href=\"https:\/\/www.hindujahospital.com\/\" target=\"_blank\" rel=\"noopener\">[1]<\/a> P.D. Hinduja Hospital and Medical Research Centre&#8217;s COVIDCARE@HOME initiative<\/p>\n","protected":false},"excerpt":{"rendered":"<p>L\u00e0 m\u1ed9t trong nh\u1eefng b\u1ec7nh vi\u1ec7n t\u01b0 nh\u00e2n h\u00e0ng \u0111\u1ea7u c\u1ee7a \u1ea4n \u0110\u1ed9, P.D. Hinduja Hospital &#038; Medical Research Centre cung c\u1ea5p d\u1ecbch v\u1ee5 cao c\u1ea5p t\u1eadp trung nhi\u1ec1u v\u00e0o tr\u1ea3i nghi\u1ec7m c\u1ee7a b\u1ec7nh nh\u00e2n v\u00e0 ho\u1ea1t \u0111\u1ed9ng ch\u0103m s\u00f3c l\u1ea5y b\u1ec7nh nh\u00e2n l\u00e0m trung t\u00e2m. C\u00f3 tr\u1ee5 s\u1edf t\u1ea1i Mumbai, b\u1ec7nh vi\u1ec7n \u0111a khoa [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":84730,"parent":0,"menu_order":0,"template":"","meta":{"_acf_changed":false,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"tags":[14748,14781,14763,14766,14890],"pillarandcategory":[303,302,285,282,286,300,309,8102],"reporter":[15141],"class_list":["post-147305","acf_article","type-acf_article","status-publish","has-post-thumbnail","hentry","tag-an-do","tag-benh-truyen-nhiem","tag-gan-ket-benh-nhan","tag-quan-diem-cua-giam-doc-dieu-hanh","tag-quan-ly-benh-vien","pillarandcategory-hospital-management","pillarandcategory-c-suite-perspectives","pillarandcategory-covid-19","pillarandcategory-disease-area","pillarandcategory-infectious-diseases","pillarandcategory-management","pillarandcategory-operations","pillarandcategory-patient-engagement","reporter-joy-chakraborty"],"acf":[],"_links":{"self":[{"href":"https:\/\/labinsights.com\/vi\/wp-json\/wp\/v2\/acf_article\/147305","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/labinsights.com\/vi\/wp-json\/wp\/v2\/acf_article"}],"about":[{"href":"https:\/\/labinsights.com\/vi\/wp-json\/wp\/v2\/types\/acf_article"}],"author":[{"embeddable":true,"href":"https:\/\/labinsights.com\/vi\/wp-json\/wp\/v2\/users\/1"}],"version-history":[{"count":1,"href":"https:\/\/labinsights.com\/vi\/wp-json\/wp\/v2\/acf_article\/147305\/revisions"}],"predecessor-version":[{"id":147672,"href":"https:\/\/labinsights.com\/vi\/wp-json\/wp\/v2\/acf_article\/147305\/revisions\/147672"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/labinsights.com\/vi\/wp-json\/wp\/v2\/media\/84730"}],"wp:attachment":[{"href":"https:\/\/labinsights.com\/vi\/wp-json\/wp\/v2\/media?parent=147305"}],"wp:term":[{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/labinsights.com\/vi\/wp-json\/wp\/v2\/tags?post=147305"},{"taxonomy":"pillarandcategory","embeddable":true,"href":"https:\/\/labinsights.com\/vi\/wp-json\/wp\/v2\/pillarandcategory?post=147305"},{"taxonomy":"reporter","embeddable":true,"href":"https:\/\/labinsights.com\/vi\/wp-json\/wp\/v2\/reporter?post=147305"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}