{"id":147400,"date":"2019-10-01T07:30:21","date_gmt":"2019-10-01T07:30:21","guid":{"rendered":"https:\/\/labinsights.com\/acf_article\/nang-cao-hieu-suat-phong-xet-nghiem-voi-cac-loai-chi-so-chuan-hoa-moi\/"},"modified":"2026-02-23T12:33:50","modified_gmt":"2026-02-23T12:33:50","slug":"elevate-lab-performance-with-new-types-of-benchmarking","status":"publish","type":"acf_article","link":"https:\/\/labinsights.com\/vi\/operations\/benchmarking\/elevate-lab-performance-with-new-types-of-benchmarking\/","title":{"rendered":"N\u00e2ng cao hi\u1ec7u su\u1ea5t ph\u00f2ng x\u00e9t nghi\u1ec7m v\u1edbi c\u00e1c lo\u1ea1i ch\u1ec9 s\u1ed1 chu\u1ea9n h\u00f3a m\u1edbi"},"content":{"rendered":"

M\u1ed9t ph\u1ea7n kh\u00f4ng th\u1ec3 thi\u1ebfu trong th\u00e0nh c\u00f4ng c\u1ee7a ph\u00f2ng x\u00e9t nghi\u1ec7m l\u00e0 c\u1ea3i thi\u1ec7n ch\u1ea5t l\u01b0\u1ee3ng li\u00ean t\u1ee5c. C\u00e1c l\u00e3nh \u0111\u1ea1o ph\u00f2ng x\u00e9t nghi\u1ec7m c\u00f3 th\u1ec3 \u0111\u1eb7t m\u1ee5c ti\u00eau d\u1ef1a tr\u00ean doanh thu, ti\u1ebft ki\u1ec7m chi ph\u00ed, an to\u00e0n, th\u1eddi gian tr\u1ea3 k\u1ebft qu\u1ea3 (TAT)<\/a>\u00a0ho\u1eb7c c\u00e1c ch\u1ec9 s\u1ed1 hi\u1ec7u su\u1ea5t kh\u00e1c. Nh\u01b0ng l\u00e0m c\u00e1ch n\u00e0o \u0111\u1ec3 nh\u1eadn ra l\u0129nh v\u1ef1c ch\u00fang ta \u0111ang v\u01b0\u1ee3t tr\u1ed9i? L\u00e0m sao \u0111\u1ec3 ch\u00fang ta x\u00e1c \u0111\u1ecbnh \u0111\u01b0\u1ee3c nh\u1eefng l\u0129nh v\u1ef1c ch\u00fang ta \u0111ang ho\u1ea1t \u0111\u1ed9ng k\u00e9m hi\u1ec7u qu\u1ea3 v\u00e0 c\u1ea7n thay \u0111\u1ed5i? Trong th\u1ebf gi\u1edbi ph\u00f2ng x\u00e9t nghi\u1ec7m l\u00e2m s\u00e0ng, chu\u1ea9n h\u00f3a<\/a> cho ph\u00e9p ch\u00fang t\u00f4i x\u00e1c \u0111\u1ecbnh hi\u1ec7u su\u1ea5t t\u01b0\u01a1ng \u0111\u1ed1i c\u1ee7a m\u00ecnh b\u1eb1ng c\u00e1ch so s\u00e1nh m\u1ed9t s\u1ed1 ch\u1ec9 s\u1ed1 \u0111o l\u01b0\u1eddng nh\u1ea5t \u0111\u1ecbnh trong c\u00f4ng vi\u1ec7c c\u1ee7a ch\u00fang t\u00f4i v\u1edbi c\u00e1c ch\u1ec9 s\u1ed1 \u0111o l\u01b0\u1eddng t\u01b0\u01a1ng t\u1ef1 \u1edf c\u00e1c ph\u00f2ng x\u00e9t nghi\u1ec7m kh\u00e1c.\u00a0Vi\u1ec7c so s\u00e1nh c\u00e1c ph\u00f2ng x\u00e9t nghi\u1ec7m c\u1ee7a ch\u00fang t\u00f4i v\u1edbi c\u00e1c ph\u00f2ng x\u00e9t nghi\u1ec7m kh\u00e1c kh\u00f4ng ph\u1ea3i l\u00fac n\u00e0o c\u0169ng vui v\u1ebb, nh\u01b0ng c\u00f3 th\u1ec3 l\u00e0 m\u1ed9t c\u00f4ng c\u1ee5 tuy\u1ec7t v\u1eddi \u0111\u1ec3 c\u1ea3i thi\u1ec7n. Ch\u1ec9 s\u1ed1 chu\u1ea9n h\u00f3a truy\u1ec1n th\u1ed1ng, bao g\u1ed3m so s\u00e1nh ki\u1ec3m so\u00e1t ch\u1ea5t l\u01b0\u1ee3ng ph\u00e2n t\u00edch v\u00e0 ki\u1ec3m so\u00e1t ch\u1ea5t l\u01b0\u1ee3ng ti\u1ec1n ph\u00e2n t\u00edch, s\u1ebd ti\u1ebfp t\u1ee5c \u0111\u00f3ng vai tr\u00f2 quan tr\u1ecdng, nh\u01b0ng ch\u00fa tr\u1ecdng v\u00e0o\u00a0nh\u1eefng ch\u1ec9 s\u1ed1 \u0111o ch\u1ea5t l\u01b0\u1ee3ng m\u1edbi \u0111ang b\u1eaft \u0111\u1ea7u t\u0103ng l\u00ean.<\/p>\n

Ch\u1ec9 s\u1ed1 chu\u1ea9n h\u00f3a k\u1ebft qu\u1ea3 c\u1ee7a b\u1ec7nh nh\u00e2n<\/h2>\n

M\u1ed9t c\u00e1ch ti\u1ebfp c\u1eadn m\u1edbi l\u00e0 \u0111\u00e1nh gi\u00e1 t\u00e1c \u0111\u1ed9ng c\u1ee7a hi\u1ec7u su\u1ea5t ph\u00f2ng th\u00ed nghi\u1ec7m so v\u1edbi k\u1ebft qu\u1ea3 c\u1ee7a b\u1ec7nh nh\u00e2n,\u00a0B\u00e1c s\u0129 Antonio Leon-Justel, Gi\u00e1m \u0111\u1ed1c \u0110i\u1ec1u h\u00e0nh c\u1ee7a Huelva University Hospital \u1edf T\u00e2y Ban Nha l\u01b0u \u00fd. \u00d4ng Justel n\u00f3i: \u201cCh\u00fang t\u00f4i c\u00f3 th\u1ec3 s\u1eed d\u1ee5ng kinh nghi\u1ec7m c\u1ee7a m\u00ecnh trong ki\u1ec3m so\u00e1t ch\u1ea5t l\u01b0\u1ee3ng ph\u00e2n t\u00edch v\u00e0 ti\u1ec1n ph\u00e2n t\u00edch \u0111\u1ec3 ph\u00e1t tri\u1ec3n c\u00e1c \u0111i\u1ec3m chu\u1ea9n h\u00f3a c\u1ee5 th\u1ec3 \u0111\u1ec3 so s\u00e1nh k\u1ebft qu\u1ea3 c\u1ee7a b\u1ec7nh nh\u00e2n. T\u00f4i tin r\u1eb1ng \u0111\u00e2y l\u00e0 m\u1ed9t th\u1ebf h\u1ec7 m\u1edbi \u0111\u1ec3 ki\u1ec3m chu\u1ea9n trong ph\u00f2ng x\u00e9t nghi\u1ec7m.\u201d \u00d4ng Justel l\u01b0u \u00fd r\u1eb1ng kh\u00f4ng ph\u1ea3i l\u00fac n\u00e0o c\u0169ng c\u00f3 th\u1ec3 \u0111o l\u01b0\u1eddng m\u1ecdi k\u1ebft qu\u1ea3 b\u1ec7nh nh\u00e2n c\u00f3 li\u00ean quan, nh\u01b0ng cho th\u1ea5y ch\u00fang ta n\u00ean t\u1eadp trung tr\u01b0\u1edbc v\u00e0o nh\u1eefng g\u00ec c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c \u0111o l\u01b0\u1eddng v\u00e0 nh\u1eefng g\u00ec \u0111\u00e1ng \u0111o l\u01b0\u1eddng. V\u00ed d\u1ee5: c\u00e1c ph\u00f2ng x\u00e9t nghi\u1ec7m c\u00f3 th\u1ec3 mu\u1ed1n \u0111o l\u01b0\u1eddng m\u1ee9c \u0111\u1ed9 x\u00e1c \u0111\u1ecbnh r\u1ee7i ro s\u1edbm c\u1ee7a x\u00e9t nghi\u1ec7m \u1ea3nh h\u01b0\u1edfng \u0111\u1ebfn vi\u1ec7c ph\u00f2ng ng\u1eeba b\u1ec7nh\u00a0ho\u1eb7c ch\u1ea9n \u0111o\u00e1n k\u1ecbp th\u1eddi \u1ea3nh h\u01b0\u1edfng \u0111\u1ebfn ch\u1ea5t l\u01b0\u1ee3ng \u0111i\u1ec1u tr\u1ecb nh\u01b0 th\u1ebf n\u00e0o.<\/p>\n

\u0110o l\u01b0\u1eddng chu\u1ea9n h\u00f3a tr\u1ea3i nghi\u1ec7m c\u1ee7a b\u1ec7nh nh\u00e2n<\/h2>\n

Theo\u00a0B\u00e1c s\u0129 Elizabeth Frank c\u1ee7a Learning 2 Lead Consultants, ngo\u00e0i k\u1ebft qu\u1ea3 b\u1ec7nh nh\u00e2n, c\u00e1c ph\u00f2ng x\u00e9t nghi\u1ec7m l\u00e2m s\u00e0ng c\u0169ng n\u00ean\u00a0chu\u1ea9n h\u00f3a t\u00e1c \u0111\u1ed9ng c\u1ee7a h\u1ecd \u0111\u1ed1i v\u1edbi tr\u1ea3i nghi\u1ec7m c\u1ee7a b\u1ec7nh nh\u00e2n. \u0110i\u1ec1u n\u00e0y bao g\u1ed3m vi\u1ec7c xem x\u00e9t c\u00e1c y\u1ebfu t\u1ed1 kh\u00e1c nhau nh\u01b0 th\u1eddi gian ch\u1edd \u0111\u1ee3i v\u00e0 quy tr\u00ecnh l\u00e0m vi\u1ec7c v\u00e0 c\u00e1ch nh\u1eefng y\u1ebfu t\u1ed1 n\u00e0y \u1ea3nh h\u01b0\u1edfng \u0111\u1ebfn s\u1ef1 h\u00e0i l\u00f2ng t\u1ed5ng th\u1ec3 c\u1ee7a b\u1ec7nh nh\u00e2n s\u1eed d\u1ee5ng d\u1ecbch v\u1ee5 ph\u00f2ng x\u00e9t nghi\u1ec7m. B\u00e1c s\u0129 Frank cho r\u1eb1ng c\u00e1c ph\u00f2ng x\u00e9t nghi\u1ec7m c\u00f3 th\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c tr\u1ea3i nghi\u1ec7m b\u1ec7nh nh\u00e2n v\u01b0\u1ee3t tr\u1ed9i b\u1eb1ng c\u00e1ch so s\u00e1nh hi\u1ec7u su\u1ea5t c\u1ee7a ch\u00fang v\u1edbi c\u00e1c ng\u00e0nh kh\u00e1c, c\u00f3 th\u1ec3\u00a0cung c\u1ea5p c\u00e1c nghi\u00ean c\u1ee9u \u0111i\u1ec3n h\u00ecnh mang t\u00ednh h\u01b0\u1edbng d\u1eabn cho l\u0129nh v\u1ef1c ph\u00f2ng x\u00e9t nghi\u1ec7m. V\u00ed d\u1ee5, c\u00f3 th\u1ec3 h\u1eefu \u00edch khi xem x\u00e9t c\u00e1c ph\u00f2ng th\u00ed nghi\u1ec7m l\u00e2m s\u00e0ng \u0111o l\u01b0\u1eddng nh\u01b0 th\u1ebf n\u00e0o \u0111\u1ed1i v\u1edbi ng\u00e0nh kh\u00e1ch s\u1ea1n khi n\u00f3i \u0111\u1ebfn \u0111\u00e0o t\u1ea1o nh\u00e2n vi\u00ean ho\u1eb7c d\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng. B\u00e1c s\u0129 Frank nh\u1ea5n m\u1ea1nh: \u201cT\u00f4i ngh\u0129 r\u1eb1ng l\u0129nh v\u1ef1c y t\u1ebf n\u00e0y \u0111\u00e3 b\u1ecb t\u1ee5t l\u1ea1i ph\u00eda sau [c\u00e1c ng\u00e0nh c\u00f4ng nghi\u1ec7p kh\u00e1c]. N\u1ebfu ch\u00fang ta nh\u00ecn xa h\u01a1n c\u00e1c \u0111\u1ed1i th\u1ee7 c\u1ea1nh tranh tr\u1ef1c ti\u1ebfp c\u1ee7a m\u00ecnh, ch\u00fang ta c\u00f3 th\u1ec3 t\u00ecm th\u1ea5y c\u00e1c \u0111\u1ed1i t\u00e1c b\u00ean ngo\u00e0i kh\u00f4ng mong mu\u1ed1n m\u00e0 ch\u00fang ta c\u00f3 th\u1ec3 so s\u00e1nh, t\u00ecm hi\u1ec3u, gi\u1ea3ng d\u1ea1y\u00a0v\u00e0 c\u1ea3i thi\u1ec7n.\u201d<\/p>\n","protected":false},"excerpt":{"rendered":"

M\u1ed9t ph\u1ea7n kh\u00f4ng th\u1ec3 thi\u1ebfu trong th\u00e0nh c\u00f4ng c\u1ee7a ph\u00f2ng x\u00e9t nghi\u1ec7m l\u00e0 c\u1ea3i thi\u1ec7n ch\u1ea5t l\u01b0\u1ee3ng li\u00ean t\u1ee5c. C\u00e1c l\u00e3nh \u0111\u1ea1o ph\u00f2ng x\u00e9t nghi\u1ec7m c\u00f3 th\u1ec3 \u0111\u1eb7t m\u1ee5c ti\u00eau d\u1ef1a tr\u00ean doanh thu, ti\u1ebft ki\u1ec7m chi ph\u00ed, an to\u00e0n, th\u1eddi gian tr\u1ea3 k\u1ebft qu\u1ea3 (TAT)\u00a0ho\u1eb7c c\u00e1c ch\u1ec9 s\u1ed1 hi\u1ec7u su\u1ea5t kh\u00e1c. Nh\u01b0ng l\u00e0m c\u00e1ch […]<\/p>\n","protected":false},"author":1,"featured_media":83897,"parent":0,"menu_order":0,"template":"","meta":{"_acf_changed":false,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"tags":[14770,14772],"pillarandcategory":[312,310,309],"reporter":[14978,15204],"class_list":["post-147400","acf_article","type-acf_article","status-publish","has-post-thumbnail","hentry","tag-doi-chuan","tag-van-hanh-xuat-sac","pillarandcategory-benchmarking","pillarandcategory-operational-excellence","pillarandcategory-operations","reporter-antonio-leon-justel","reporter-elizabeth-frank"],"acf":[],"_links":{"self":[{"href":"https:\/\/labinsights.com\/vi\/wp-json\/wp\/v2\/acf_article\/147400","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/labinsights.com\/vi\/wp-json\/wp\/v2\/acf_article"}],"about":[{"href":"https:\/\/labinsights.com\/vi\/wp-json\/wp\/v2\/types\/acf_article"}],"author":[{"embeddable":true,"href":"https:\/\/labinsights.com\/vi\/wp-json\/wp\/v2\/users\/1"}],"version-history":[{"count":3,"href":"https:\/\/labinsights.com\/vi\/wp-json\/wp\/v2\/acf_article\/147400\/revisions"}],"predecessor-version":[{"id":149166,"href":"https:\/\/labinsights.com\/vi\/wp-json\/wp\/v2\/acf_article\/147400\/revisions\/149166"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/labinsights.com\/vi\/wp-json\/wp\/v2\/media\/83897"}],"wp:attachment":[{"href":"https:\/\/labinsights.com\/vi\/wp-json\/wp\/v2\/media?parent=147400"}],"wp:term":[{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/labinsights.com\/vi\/wp-json\/wp\/v2\/tags?post=147400"},{"taxonomy":"pillarandcategory","embeddable":true,"href":"https:\/\/labinsights.com\/vi\/wp-json\/wp\/v2\/pillarandcategory?post=147400"},{"taxonomy":"reporter","embeddable":true,"href":"https:\/\/labinsights.com\/vi\/wp-json\/wp\/v2\/reporter?post=147400"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}