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at Roche Scientific\u00a0Days 2018\u00a0in Dusit Thani Hua Hin, Thailand.<\/em><\/p>\n","protected":false},"excerpt":{"rendered":"<p>\u5728\u6cf0\u56fd\u7684Siriraj\u533b\u9662\uff0c\u6211\u4eec\u6210\u529f\u5c06\u7cbe\u76ca\u7ba1\u7406\u539f\u5219\u5e94\u7528\u4e8e\u6025\u8bca\u5ba4\u548c\u95e8\u8bca\u836f\u623f\u3002\u8fd9\u4e9b\u5b9e\u8df5\u603b\u7ed3\u51fa\u82e5\u5e72\u7ecf\u9a8c\uff0c\u5bf9\u6709\u610f\u5728\u68c0\u9a8c\u79d1\u7b49\u5176\u4ed6\u533b\u7597\u90e8\u95e8\u63a8\u884c\u7cbe\u76ca\u7ba1\u7406\u7684\u4eba\u58eb\u5177\u6709\u53c2\u8003\u4ef7\u503c\u3002 \u4f18\u5316\u836f\u623f\u4e0e\u6025\u8bca\u5ba4\u6d41\u7a0b \u7cbe\u76ca\u7ba1\u7406\u7684\u6838\u5fc3\u76ee\u6807\u662f\u901a\u8fc7\u51cf\u5c11\u6d41\u7a0b\u6d6a\u8d39\u63d0\u5347\u6548\u7387\uff0c\u00a0\u4e3a\u6b64\u6211\u4eec\u6d3e\u51fa\u6548\u7387\u5de5\u7a0b\u5e08\u5168\u9762\u8bc4\u4f30\u8fd0\u8425\u73af\u8282\u3002\u95e8\u8bca\u836f\u623f\u662f\u53d1\u73b0\u4f4e\u6548\u00a0\u73af\u8282\u7684\u5178\u578b\u533a\u57df\u3002\u6211\u4eec\u53d1\u73b0\u539f\u6709\u836f\u623f\u5de5\u4f5c\u7ad9\u5e03\u5c40\u00a0\u8feb\u4f7f\u836f\u5e08\u9891\u7e41\u5f80\u8fd4\u79fb\u52a8\u3002\u901a\u8fc7\u6309\u5904\u65b9\u914d\u836f\u6b65\u9aa4\u91cd\u7ec4\u5de5\u4f5c\u7ad9\uff08\u5982\u4e0b\u56fe\u793a\uff09\uff0c\u00a0\u4e0d\u4ec5\u4f18\u5316\u4e86\u52a8\u7ebf\uff0c\u00a0\u5019\u8bca\u65f6\u95f4\u4e5f\u663e\u8457\u7f29\u77ed\uff1a \u5c06\u76f8\u540c\u601d\u8def\u5e94\u7528\u4e8e\u6025\u8bca\u90e8\u65f6\uff0c\u6211\u4eec\u53d1\u73b0\u00a0\u62a4\u58eb60-75%\u65f6\u95f4\u8017\u8d39\u5728\u5bfb\u627e\u6587\u6863\u6216\u8bbe\u5907\u4e0a\u3002\u6539\u9020\u524d\u62a4\u58eb\u6bcf\u65e5\u00a0\u884c\u8d70\u91cc\u7a0b\u60ca\u4eba\uff0c\u7ecf\u7cbe\u76ca\u5de5\u7a0b\u5e08\u91cd\u65b0\u89c4\u5212\u6025\u8bca\u5355\u5143\u5e03\u5c40\u540e\uff0c\u00a0\u79fb\u52a8\u8ddd\u79bb\u51cf\u5c11\u7ea625%\u3002\u8fd9\u4e9b\u65e0\u6548\u65f6\u95f4\u548c\u8fd0\u52a8\u7684\u51cf\u5c11\uff0c\u00a0\u4f7f\u62a4\u58eb\u80fd\u6295\u5165\u66f4\u591a\u65f6\u95f4\u7167\u62a4\u60a3\u8005\u3002 \u68c0\u9a8c\u79d1\u5e94\u7528\u6307\u5357 \u6211\u4eec\u7684\u7ecf\u9a8c\u4e3a\u533b\u7597\u673a\u6784\uff08\u542b\u68c0\u9a8c\u79d1\uff09\u00a0\u5b9e\u65bd\u7cbe\u76ca\u7ba1\u7406\u63d0\u4f9b\u4ee5\u4e0b\u542f\u793a\uff1a \u901a\u8fc7\u6210\u529f\u6848\u4f8b\u8bf4\u670d\u9662\u65b9\u6216\u79d1\u5ba4\u7ba1\u7406\u8005\uff0c\u00a0\u83b7\u53d6\u9886\u5bfc\u5c42\u652f\u6301\u3002 \u7ec4\u5efa\u4e13\u804c\u56e2\u961f\u8bb0\u5f55\u73b0\u6709\u6d41\u7a0b\u3001\u5efa\u7acb\u57fa\u51c6\u6307\u6807\uff0c\u00a0\u8bbe\u5b9a\u76ee\u6807\u5e76\u7cfb\u7edf\u63a2\u7d22\u8fbe\u6210KPI\u7684\u65b9\u6848\u3002 \u805a\u7126\u6d6a\u8d39\u73af\u8282\uff0c\u901a\u8fc7\u6d41\u7a0b\u518d\u9020\u00a0\u81ea\u7136\u63d0\u5347\u6548\u7387\u3002 \u5229\u7528\u9ad8\u6821\u3001\u4e13\u4e1a\u673a\u6784\u7b49\u63d0\u4f9b\u7684\u57f9\u8bad\u8d44\u6e90\u00a0\uff08\u5982\u7f8e\u56fd\u8d28\u91cf\u534f\u4f1a[1]\u63d0\u4f9b\u7684\u4ece\u5165\u95e8\u5230\u8ba4\u8bc1\u7684\u5b8c\u6574\u8bfe\u7a0b\uff0c\u00a0\u6216\u514d\u8d39\u00a0\u5728\u00a0\u7ebf\u5de5\u5177\u00a0[2]\u8f85\u52a9\u6d41\u7a0b\u4f18\u5316\uff09\u3002 \u5728\u53ef\u884c\u65f6\u5f15\u5165\u81ea\u52a8\u5316\u65b9\u6848\uff1a\u7cbe\u76ca\u7ba1\u7406\u8f6f\u4ef6\u3001\u81ea\u52a8\u5316\u62a5\u544a\u8bbe\u5907\u3001\u00a0\u6837\u672c\u68c0\u7d22\u6d4b\u8bd5\u7cfb\u7edf\u3001 \u00a0\u533b\u7597\u673a\u5668\u4eba\u7b49\u6280\u672f\u3002 \u00a0 \u91c7\u7eb3\u8fd9\u4e9b\u7ecf\u9a8c\u53ef\u52a9\u529b\u00a0\u68c0\u9a8c\u79d1\u5b9e\u65bd\u7cbe\u76ca\u7ba1\u7406\uff0c\u63d0\u5347\u8fd0\u8425\u6548\u7387\u4e0e\u8d28\u91cf\u3002 \u53c2\u8003\u6587\u732e\uff1a [1] Lean Six Sigma in Healthcare, American Society for Quality [2] Lean templates, Go Lean Six Sigma This article is based on a presentation &#8220;Improving Hospital Services with Lean Concept&#8221; 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