Changi General Hospital (CGH) through the Office of Innovation, Centre for Healthcare & Assistive Robotic Technology and AI & Data Office has embarked on a generative AI journey using real-time big data, analytics, predictive algorithms and automation, melding man with technology to improve healthcare delivery and to future-proof an ageing workforce. CGH’s CEO, Clinical Professor Ng Kee Chong, shares his institution’s approach to this via several case studies.