As Chief of Pathology and Director of Laboratory at Shifa International Hospital, a leading quaternary care centre in Pakistan, Dr Imran Nazir Ahmad helped pioneer the concept of total lab automation (TLA), a process that involved connecting his hospital’s core lab, molecular diagnostics and haematology systems via an automated and integrated setup that encompasses pre-analytic, analytic and post-analytic operations. Hear how the adoption of TLA helped improve efficiency, quality and consistency at his clinical lab.